Shipping & Returns Policy

We deliver within Riyadh only for now.

Delivery fee: SAR 70 for parts that fit in a sedan, SAR 100 for parts that need a pickup truck. You see it before you pay.

The seller prepares your order within 1 working day, then we deliver in 1 to 3 working days.

Check the part when you receive it, and report any transit damage within 24 hours.

If your order is delayed more than 15 days from the order date, you can cancel and get your money back.

Riyadh only. Other cities are not available yet.

Small (fits in a sedan): SAR 70.

Large (needs a pickup truck): SAR 100.

The fee is added to the part price and shown separately before payment. The size is stated on each listing page.

Order preparation by the seller: 1 working day.

Delivery within Riyadh: 1 to 3 working days.

1. You order and pay (online or on delivery).

2. The seller prepares and photographs the part, and we attach a numbered Clutch sticker.

3. Our driver collects it from the seller and photographs it.

4. The driver delivers it to you and photographs the handover.

Online at checkout.

Cash on delivery: we confirm your order by message or verification code before preparing it, because each part is one of a kind.

No installments for now.

Open the package and check the part.

If it was damaged in transit, report it within 24 hours with photos or a video via clutch.sa/contact.

We refund the full amount including the delivery fee, and we cover shipping.

If delivery is delayed more than 15 days from the order date, you can cancel and get a full refund.

Note on used parts: used parts are sold as shown in the photos and description. Please review the photos carefully before ordering.

You have 7 days from receipt if you change your mind.

The part must be uninstalled and unused, with the Clutch sticker intact.

Changed your mind or ordered the wrong part? You pay return shipping (SAR 70 or 100), and the original delivery fee is not refunded.

Part doesn't match the photos or description, or was damaged in transit? We pay shipping and you get a full refund including the delivery fee.

We start your refund within 3 working days of approving the return, and no later than 14 days from your notice.

Changed my mind or ordered the wrong part — within 7 days of receipt: you pay return shipping (SAR 70 or 100). You get the part price only; the original delivery fee is not refunded.

Part doesn't match photos or description — within 7 days of receipt: Clutch pays shipping. You get a full refund including the delivery fee.

Damaged in transit — report within 24 hours: Clutch pays shipping. You get a full refund including the delivery fee.

The part is uninstalled and unused.

The numbered Clutch sticker is intact and not removed.

The part is in the same condition as when you received it.

If the part was installed, the sticker was removed, or its condition changed, we can't accept the return and we send the part back to you.

1. Contact us via clutch.sa/contact within the period and attach photos of the part.

2. We arrange pickup of the part from you within Riyadh.

3. The seller inspects the part. Clutch reviews any rejection and decides within 2 working days.

4. If the return is approved, we start your refund within 3 working days.

To the same payment method you used.

If you paid on delivery, we refund by bank transfer and ask for your IBAN.

We apply no extra fees. The only deductions are the original delivery fee and return shipping when you changed your mind.

Note: used parts are sold as shown in the photos and description, and you have return rights as set out above.